Effective Management

Friday 7/30 4:40 pm Task Assigned:

Update documentation (three files, but one has priority if there is a time crunch) by COB Friday but really it’s sooner since it has to be reviewed, approved and shipped to HI for a training next week. Necessary support documentation would be forwarded.

 

Monday 8/1 3:00 pm:

 

No response received to emails or voicemails regarding promised support documentation.

 

Tuesday 8/2 10:00 am:

 

Support documentation emailed and brief meeting was held where loose, contradictory direction was given.

 

Tuesday 8/3 10:35 am:

 

After review of forwarded material it is clear that manager was in possession of support documentation for approximately five weeks before delegating it out for action one week before its due date.

 

Wednesday 8/4 11:00 am:

 

Email four questions that without answers would halt project progress.

 

11:30 am:

 

Phoned manager to confirm receipt of email. Instructed to print out .xls files that were emailed and to proceed to his office where banter ensued with two other employees where manager deflected all project related questions by playing Office Space sound bites. Learned that yesterday’s effort of five hours was a waste of time but eventually four necessary questions were answered and now I don’t plan on leaving office before 5:30 tonight.